Lead Business Applications Consultant

Overview

As an ABS Business Consultant, you will lead discovery, advisory, and shaping initiatives within our Microsoft AI Business Solutions practice. You translate customer needs into delivery approaches, platform strategies, and operating models, guiding multidisciplinary teams toward measurable value. You will shape MVPs, roadmaps, and governance designs, focusing on adoption and sustainable change. This role offers the chance to drive AI-enabled transformation using Copilot and Power Platform in a collaborative, growth-minded environment.

Responsibilities

• Lead discovery, advisory and shaping activities with clients to define challenges, opportunities and outcomes
• Facilitate workshops and stakeholder conversations to align priorities and influence decisions
• Evaluate options and recommend solutions balancing value, user needs, feasibility, risk and cost
• Drive business-facing work within multidisciplinary delivery teams, prioritizing customer value and operational needs
• Analyse services and workflows to define requirements, success measures and opportunities for future-state redesign with AI-enabled capabilities
• Shape MVPs, backlogs and delivery approaches with Product Owners and delivery teams
• Define value cases, benefit indicators and outcome metrics to demonstrate impact of change
• Advise on platform strategies, governance, and Centre of Excellence designs to scale Microsoft BA solutions
• Guide change and adoption activities, including stakeholder engagement and benefits realisation
• Develop reusable consulting assets and, where applicable, coach colleagues or act as People Manager

Key requirements

• Experience leading consulting, advisory or shaping activities in technology-enabled change
• Strong stakeholder engagement and facilitation skills with ability to influence constructively
• Strong business analysis skills: requirements, backlogs, MVPs, process redesign in AI-enabled contexts
• Working knowledge of Microsoft Power Platform or Microsoft Business Applications; awareness of Copilot and AI-enabled services
• Experience designing platform and capability strategies, operating models, governance or Centre of Excellence approaches
• Ability to communicate with senior, operational, technical and non-technical stakeholders
• Experience producing client-facing outputs: recommendations, roadmaps, discovery findings
• Awareness of Responsible AI principles and human oversight considerations
• Experience coaching colleagues and supporting capability development

• Stakeholder engagement
• Facilitation
• Strategic thinking
• Microsoft Power Platform
• Copilot
• AI-enabled business processes and services

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