ASSURANCE MANAGED SERVICES SOLUTION PORTFOLIO DELIVERY MANAGER

Overview

As Solution Portfolio Delivery Manager in EY’s Global Solutions team, you drive delivery of approved architectures into rollout-ready managed services. You coordinate multi-discipline, globally dispersed teams to ensure designs become scalable, compliant solutions deployed across clients. You’ll bridge architecture and delivery, manage risks and budget, and ensure on-time, quality outcomes. This role offers exposure to cutting-edge digital and AI-enabled services within Assurance Managed Services and a chance to shape a scalable services portfolio.

Pay / Benefits

• flexible environment
• diverse and inclusive culture
• globally connected teams

Responsibilities

• Own the portfolio plan from service design to rollout readiness and align priorities across multiple initiatives
• Translate approved architectures into detailed, standardised service designs and blueprints
• Oversee service development and build, tracking progress, risks, dependencies, and quality
• Manage portfolio-level governance, stage-gate approvals, risk, and budget reporting to ensure compliance
• Ensure operational readiness, define service descriptions, onboarding, and handover to Delivery/Operate
• Coordinate inputs from global, multi-discipline teams and external vendors to meet deadlines and quality targets

Key requirements

• Significant experience leading multi-project delivery in Managed Services environments
• Proven ability to operate in a matrix/federated delivery model with dispersed teams
• Strong governance, risk, dependency, and stakeholder management
• Experience developing complex managed services through design, build, rollout lifecycles
• Ability to bridge architecture/design and delivery teams
• Familiarity with service lifecycle constructs (onboarding/offboarding, changes, SLAs/OLAs, governance)
• Experience in global, matrixed delivery environments

• stakeholder management
• cross-functional collaboration
• strategic planning
• service lifecycle frameworks (onboarding/offboarding, changes, SLAs/OLAs)
• architecture-to-delivery translation
• risk, governance, and quality assurance

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