Managing Director, Europe Middle East & Africa

Overview

As Managing Director, EMEA, you will lead Accruent’s regional business to drive growth, profitability, and customer success. You will shape regional strategy and accelerate go-to-market execution across Europe, balancing direct and partner-led growth. You’ll oversee sales, account management, customer success, and solutions consulting while aligning with global priorities. This role offers the chance to build high-performing teams and influence product-market fit through close collaboration with cross-functional partners.

Responsibilities

• Set regional growth strategy and ensure Profit & performance targets in EMEA
• Lead direct sales, account management, and customer success to achieve ARR, retention, and pipeline goals
• Orchestrate go-to-market processes including forecasting, territory planning, and deal governance
• Drive value-based selling, new logo acquisition, and expansion in core European markets
• Partner with the Partner Leader to execute a unified partner-led growth model
• Oversee customer onboarding, adoption, and long-term value, improving retention metrics
• Guide Solutions Consulting to support the sales cycle with demonstrations and industry-specific expertise
• Build and scale a high-performing regional team and foster collaboration with global teams
• Identify strategic growth opportunities in priority European markets and manage ecosystem relationships
• Drive governance, pricing strategy, and compliance in line with regional requirements

Key requirements

• Senior leadership experience in a regional or large business unit within SaaS or enterprise software
• Proven ability to lead commercial functions including sales, account management, customer success, and pre-sales
• Strong understanding of European markets across UK, Germany, Netherlands, Nordics, France, Ireland
• Experience with direct and partner-led commercial motions and collaboration with regional/global partners
• Track record of building high-performing teams and strong commercial discipline
• Strategic thinker with data-driven decision-making and operational execution skills
• Excellent communication and executive presence with stakeholder influence

• strategic thinking
• communication/executive presence
• collaboration and cross-functional leadership
• SaaS growth strategy
• forecasting and pipeline management
• territory planning and deal governance

…