Head of HR Management

Overview

You lead Klipboard’s global HR management agenda, ensuring compliant, consistent people practices across regions. You steer the HR management team and partner with key People functions to deliver high-quality employee lifecycle support and governance. You drive policy, processes, and risk management while embracing AI-enabled efficiency with human oversight. You shape a scalable, compliant HR operating model that aligns with growth and acquisition plans. This role offers strategic impact across a multi-country organization and the opportunity to influence culture and employee experience.

Responsibilities

• Provide global HR leadership and operational delivery across all regions
• Define global HR standards, workflows, service levels, and escalation routes
• Monitor HR metrics and act on trends to improve delivery and compliance
• Collaborate with People, Talent, Reward, and Finance to integrate HR services
• Manage HR budgets, vendors, and data protection controls
• Serve as senior escalation point for complex or precedent-setting people matters
• Lead continuous improvement of HR processes and AI-enabled efficiency opportunities
• Own Group employment compliance framework and ensure jurisdictional compliance
• Maintain policy framework and employee handbook with governance and version control
• Oversee employee relations framework, risk management, and escalation handling
• Lead AI-enabled working and ensure human validation of outputs

Key requirements

• Recognised HR qualification or equivalent practical experience
• Proven senior HR management leadership in a multi-country environment
• Experience owning employment compliance and governance across multiple jurisdictions
• Ownership of a policy framework or employee handbook with governance and implementation
• Track record handling complex high-risk employee relations matters
• Data-informed reporting and ability to communicate risk to leadership
• Strong written and verbal communication; ability to simplify legal/regulatory concepts
• Integrity, confidentiality and sound judgement in sensitive matters

• Strategic thinking
• Relationship building and influence
• Emotional intelligence
• Employment law across multiple regions
• Governance, risk management, and audits
• Policy design and writing

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