HR Manager

Overview

As an HR Operations Manager, you will oversee the daily HR operations to ensure efficient processes and a high-quality employee journey. You’ll partner with the senior HR team to deliver the People Strategy, foster a positive culture, and ensure compliance across activities. The role combines hands-on people management with project delivery, including system upgrades and process improvements. You’ll operate in a fast-paced, values-led environment with hybrid working in Central London. This is an impactful role for someone who shapes culture, enhances employee experience, and drives operational excellence.

Responsibilities

• Line management of three HR team members
• Lead projects implementing new HR portals and systems
• Drive initiatives to promote a positive and high-engagement culture
• Oversee recruitment operations, onboarding and talent processes
• Manage performance, development and reward cycles
• Ensure high-quality HR operations including payroll, contracts, data management and lifecycle processes
• Oversee HR systems, reporting, compliance and continuous improvement
• Act as escalation point for employee relations matters
• Line manage and develop HR team members
• Lead and support projects to enhance organisational capability

Key requirements

• CIPD qualified or working towards Level 7
• Strong experience in a similar HR operations role
• Line management experience within HR
• Confident managing people, processes and projects
• Excellent communication, influencing and problem-solving skills
• Strong knowledge of HR policy, employment law and best practice
• Service-focused with high integrity and collaborative approach
• Self-sufficient and able to work with minimal direction

• collaborative
• strong communication
• problem-solving
• HR systems
• payroll
• data management

…