Anaplan Support Analyst

Overview

In this role, you will drive the success of Monzo’s Anaplan platform within the Finance & Anaplan Centre of Excellence. You collaborate with the Lead Solutions Architect, Model Builders, and FP&A to manage changes, train users, and assist in model development. You’ll ensure data integrity, model performance, and smooth delivery of enhancements. This position offers hands-on work on financial planning tools in a fast-paced, inclusive environment with a clear impact on planning accuracy and business decisions.

Pay / Benefits

• salary 42,500 – 50,000
• incentive awards tied to performance
• flexible working hours
• learning budget annually
• Macbooks supplied
• remote-work support

Responsibilities

• Manage, triage, and deliver end-to-end Change Requests across Anaplan models
• Support model building with architects and builders to test and implement enhancements
• Design and deliver training sessions and documentation for FP&A and Finance Business Partner teams
• Maintain data integrity, control user access, monitor performance, and troubleshoot issues

Key requirements

• Anaplan experience—supporting and maintaining workspaces/models (Level 2 Model Builder certification or equivalent desirable)
• Proven track record handling Change Requests and user support tickets in a CoE or similar setup
• Understanding of Anaplan architecture, formula building, and active model development
• Experience training users and enabling non-technical stakeholders on Anaplan features
• Foundational knowledge of financial modelling, FP&A principles, or finance workflows
• Familiarity with AI tooling and prompt-writing to improve processes

• Strong communication and facilitation skills
• problem-solving orientation
• curiosity about how AI can improve processes
• Anaplan workspace/model management
• Change Request handling and support processes
• Anaplan formula building and modeling

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