Campus – Full Time – Product Manager – 2027 (UK – Burgess Hill)

Overview

Graduate-program role in digital product management within Enterprise Technology Services. You will contribute to product and platform initiatives, shaping customer and colleague experiences. You frame problems, translate insights into opportunities, and define success metrics while working with cross-functional partners. The program develops future product leaders by tackling real problems with data-driven decisions and responsible AI practices.

Responsibilities

• Support product strategy, discovery, roadmap planning, and decision-making with cross-functional partners
• Frame problems, draft hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts
• Conduct customer discovery, stakeholder engagement, user research, usability testing, and synthesize insights
• Assist prioritization by evaluating value, feasibility, risk, effort, and data; contribute to outcome and KPI definitions
• Define launch metrics, dashboards, post-launch learning plans, and success measures in collaboration with analytics teams
• Analyze data to identify trends and opportunities to improve customer and colleague experiences
• Collaborate across product, engineering, design, analytics, risk, security, operations, finance, and business teams on concepts and platform capabilities
• Explore how AI or automation could improve journeys with responsible AI and human-in-the-loop practices

Key requirements

• Bachelor’s or Master’s degree in listed fields
• Graduation date between December 2026 and June 2027
• Interest in technology, product management, AI-enabled products, data-informed decision-making
• Strong analytical and problem-solving abilities
• Strong written and verbal communication skills
• Ability to collaborate in cross-functional teams
• Experience through coursework, internships, projects, or activities demonstrating leadership, customer focus, product thinking, data literacy, or technical fluency

• Collaborative
• Customer focus
• Ownership
• Knowledge of Agile/Lean/ Scrum/Kanban
• Experience with product roadmaps, user stories, backlog prioritization, sprint planning
• Familiarity with usability testing, journey mapping, product experimentation

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