Publisher Technical Account Manager (AdTech)

Overview

In this role, you will drive seamless technical integrations and ongoing account optimization for Tier 1 omnichannel publishers across EMEA, aligning technical delivery with client success and revenue growth. You’ll collaborate with Sales, Product, Marketing and Engineering to tailor implementation plans and resolve issues within SLAs. The role blends ad tech know-how with operational delivery to improve yield and client outcomes. You will work hands-on to translate technical insights into measurable results, in a fast-growing environment.

Pay / Benefits

• comprehensive healthcare coverage
• income and family support
• generous paid leave
• development opportunities
• wellness initiatives
• collaborative office environment

Responsibilities

• Own publisher account setup and manage Tier 1 omnichannel accounts on the PubMatic platform
• Deliver seamless technical integrations, ensuring projects are completed on time and to a high standard
• Provide responsive, high-quality support within defined SLAs, troubleshooting and resolving technical issues
• Proactively analyse and optimise account performance to increase yield and deliver actionable recommendations
• Partner with Sales, Product, Marketing, and Engineering to deliver tailored implementation plans
• Manage and update internal systems (e.g. Salesforce, JIRA) with accuracy and consistency
• Respond to and resolve integration issues, discrepancies, and brand safety escalations
• Generate and interpret performance reports, turning data into clear client insights
• Build strong client relationships, identifying growth opportunities and supporting revenue targets

Key requirements

• Experience in programmatic advertising, such as Header Bidding, ORTB, RTB/PMP, or ad networks
• Familiarity with SSPs, Prebid wrappers, ad servers (e.g. GAM), and multiple ad formats is beneficial
• Strong analytical skills, with experience working with complex datasets to identify trends and root causes
• Confidence using Excel for analysis and reporting
• Understanding of web technologies (e.g. HTML, JavaScript) and debugging tools such as browser consoles, Charles, or Fiddler is advantageous
• Ability to manage onboarding, client support, and optimisation simultaneously
• Clear communication skills, with the ability to explain technical concepts to a range of audiences
• A structured, detail-oriented approach and a collaborative mindset

• Clear communication
• Collaborative mindset
• Structured, detail-oriented approach
• Programmatic advertising
• Header Bidding
• ORTB

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