Employee Benefits Project Manager

Overview

As a Project Manager at Gallagher Benefit Services, you will oversee renewal and implementation of client engagements on the Gallagher Guide platform. You will lead cross-functional delivery, define objectives, manage timelines, and ensure client satisfaction. This role sits at the heart of client delivery, collaborating with consultants, clients, and multiple departments to align on outcomes. You will drive efficient resource use, respond to queries within service levels, and conduct post-implementation reviews. This is a chance to shape benefit solutions for organizations while working in a collaborative, supportive culture.

Pay / Benefits

• competitive compensation
• comprehensive benefits programs
• career development opportunities
• collaborative, people-first culture
• global reach with local impact
• reasonable adjustments in recruitment

Responsibilities

• Collaborate with consultants and clients to define project objectives and requirements
• Build and maintain detailed project plans, logs, and timelines
• Own the project process and ensure stakeholder alignment and deadlines
• Deliver Gallagher Guide sites for clients based on fact-find documents
• Manage timescales and communicate changes to clients
• Allocate resources efficiently to ensure delivery
• Respond to support queries within prescribed service levels
• Ensure compliance with company policies and procedures
• Act as main contact for scheme implementation enquiries
• Lead Gallagher Guide renewals and new builds, including planning and post-implementation reviews
• Collaborate with other departments to meet project deadlines

Key requirements

• Recognised Project Management qualification
• Demonstrable project management experience in UK Employee Benefits or Financial Services
• Preferably experience in employee benefits business
• Strong client management and communication skills
• Excellent coordination and stakeholder management abilities
• Self-motivated, proactive and detail-oriented
• Ability to work well under pressure in a fast-paced environment
• Willingness to go above and beyond to ensure customer satisfaction

• client management
• communication
• stakeholder management
• project planning
• timeline management
• resource allocation

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