Account Director

Overview

As Account Director at Havas Helia, you will lead client engagements with a focus on blending creative work with data-driven insights to deliver meaningful customer experiences. You’ll nurture senior client relationships, steer multi-disciplinary teams, and ensure profitable, on-time delivery of programs. You’ll translate complex data and strategy into compelling narratives for clients while upholding high standards of quality. This role offers impact across strategic initiatives and day-to-day delivery in a collaborative, growth-minded environment.

Responsibilities

• Own and deliver projects on time and on budget, ensuring client satisfaction through clear briefs, timelines, estimates, and resourcing
• Develop creative and data briefs to bring solutions to life
• Own senior client relationships and contribute to the Client Development Plan for profitability and growth
• Lead workload prioritization, escalation when needed, and maintain strong stakeholder communication
• Balance strategic initiatives with BAU delivery and manage P&L forecasting and budget control
• Present and lead client presentations, collaborating with planning, creative, development, and data teams
• Analyze campaign results and recommend performance improvements and testing opportunities
• Foster a culture of high standards, accountability, and ownership within the team
• Understand client business and market sector to identify opportunities for growth
• Build trusted relationships with clients and internal teams across multiple sectors

Key requirements

• Strong strategic leadership and client-facing presence
• Deep understanding of clients’ business, strategy, and market sector
• Proven track record in managing senior client relationships
• People management experience with a history of growing and developing teams
• Numerate with experience owning P&L, forecasting, and budget control
• Ability to collaborate across planning, creative, development, and data marketing disciplines
• Experience across multiple sectors and clients with delivery of both strategic and BAU work
• Effective presenter able to articulate ideas and drive client buy-in

• leadership
• commercial acumen
• communication
• data and insights literacy
• campaign analysis and interpretation
• ability to translate data into practical briefs

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