Legal Operations Specialist

Overview

As a Legal Operations Specialist, you will modernise and scale Checkout.com’s legal tech ecosystem, driving automation and data-driven efficiency. You will bridge legal expertise with technology, owning contract ecosystems and the CLM stack while enhancing collaboration tooling. You’ll implement AI-enabled processes to shorten cycles and improve governance. This role sits at the intersection of legal, product, and Compliance, offering meaningful impact at scale.

Pay / Benefits

• hybrid working model with three days in the office
• support for career growth and development
• collaborative culture and cross-functional exposure

Responsibilities

• Manage and optimise the contract lifecycle management (CLM) stack and related tools
• Support and improve Jira/JSM workflows for legal intake, manage Jira Spaces, and build Confluence knowledge base
• Identify opportunities to embed AI and ML to automate repetitive tasks and speed up processes (e.g., automated contract review, AI search, legal ops chatbots)
• Evaluate and streamline legal processes to reduce bottlenecks in the payment processing pipeline (merchant agreements, vendor contracts, regulatory tracking)
• Design dashboards and metrics in Jira and CLM to monitor spend, turnaround times, contract volumes, and capacity; present insights to legal leadership
• Manage relationships with legal tech vendors (e.g., Brightflag) and leverage industry resources (CLOC, ACC)

Key requirements

• 1 year of experience in Legal Operations in fintech, payments, or regulated environment
• Experience with enterprise CLM systems (e.g., Ironclad, LinkSquares, Icertis, Conga) including template building and workflow routing
• Hands-on knowledge of Jira/JSM workflows, Jira Spaces, and Confluence documentation
• Experience using generative AI tools and AI-backed legal tech to automate tasks and analyse data
• Understanding of legal operations challenges in payment processing, financial services, or tech companies

• Tech-forward mindset and curiosity
• Problem-solving and adaptability in a high-volume environment
• Project management and multi-project coordination
• Contract Lifecycle Management (CLM) platforms (Ironclad, LinkSquares, Icertis, Conga)
• Jira, Jira Service Management (JSM), Confluence
• AI and ML in legal operations; AI-driven automation

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