Overview
As a Technical Implementation Consultant, you will lead technical deployments for a flagship Fintech client in payments and compliance. You’ll work within Professional Services to implement solutions, resolve technical queries, and perform data analysis and issue reproduction. You will research product-specific tech issues and coordinate with Support and Product Owners on escalations, while contributing to pre-sales and documentation. The role offers fast progression and exposure to strategic changes, with opportunities to move toward product management or platform ownership. You will operate in a fast-paced, entrepreneurial environment serving blue-chip financial services clients.
Responsibilities
- Project management and coordination of technical implementations
- Hands-on technical implementation of software solutions
- Investigating and resolving queries (data analysis, application, database issues)
- In-depth technical research of software products related to support issues; reproduce issues and escalate to management/product owners
- Some involvement in pre-sales
- Some documentation work
- General professional services activities
Key requirements
- Background in technical consultancy or application support
- Experience with Web Applications and RDBMS
- Degree with a technology or science focus
- Experience with Web Servers
- SQL
- Ideally some financial services or payments experience
- Excellent communication skills (written and spoken)
- ITIL experience or familiarity
- Excellent communication skills
- Analytical mindset for data analysis and issue reproduction
- Ability to work in cross-functional teams
- Web Applications
- RDBMS
- Web Servers
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