Virtual Dental Key Account Manager

Overview

In this role, you will drive engagement with dental professionals and customers from a remote setting, applying your oral health knowledge to educate and influence purchasing decisions. You’ll conduct virtual consultations, tailor product recommendations, and nurture long-term relationships to support better oral health outcomes. You’ll work with cross-functional teams to meet performance targets and deliver an excellent digital customer experience. This position offers remote work, onboarding and ongoing training, and opportunities to grow within a collaborative, innovative healthcare environment.

Pay / Benefits

• Benefits package
• Fully remote and flexible working environment
• Comprehensive onboarding and ongoing training
• Career development and progression opportunities
• Supportive, collaborative, and inclusive culture
• Opportunity to work with innovative oral healthcare products and solutions

Responsibilities

• Conduct virtual consultations and sales discussions with customers and healthcare professionals
• Identify customer needs and recommend appropriate oral care products and solutions
• Educate customers on oral health best practices and product benefits
• Build and maintain strong customer relationships through regular follow-up and engagement
• Accurately record customer interactions and activity within CRM systems
• Collaborate with cross-functional teams to support business objectives and customer satisfaction
• Achieve agreed performance and engagement targets

Key requirements

• Experience in pharmaceutical, healthcare, consumer health, dental, or medical sales
• Alternatively, a background in dental hygiene, dentistry, oral health, or dental nursing
• Strong communication, relationship-building, and influencing skills
• Commercially aware with a customer-centric approach
• Comfortable conducting virtual meetings and using CRM platforms
• Self-motivated, organised, and able to work independently in a remote environment
• Confident engaging with a range of stakeholders and adapting communication styles accordingly

• communication
• relationship-building
• influencing
• CRM familiarity
• virtual meetings
• remote collaboration

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