Client Success Partner – IT EU France

Overview

In this Client Success role, you help Gartner clients realize value from their subscription and achieve measurable outcomes. You’ll build relationships across client organizations, understand priorities, and surface actions that improve adoption and ROI. You will onboard new clients, demonstrate the value of Gartner services, and drive ongoing engagement with cross-functional partners. This position blends relationship management with strategic guidance to support client retention and growth. You will operate in a multilingual, client-facing environment that values proactive problem-solving and impact.

Pay / Benefits

• Collaborative culture
• Professional development
• Unlimited growth opportunities
• Hybrid work environment
• Equal opportunity employer

Responsibilities

• Onboard and manage a diverse set of clients, ensuring successful use of Gartner subscriptions
• Introduce Gartner services to decision-makers and articulate value
• Facilitate client calls, capture priorities, and propose action programs with high ROI
• Collaborate with internal partners to overcome obstacles and maximize client value
• Conduct regular reviews of client book of business and engagement metrics

Key requirements

• 2+ years of relevant professional or internship experience
• Fluent in French and English (business level)
• Proven track record of delighting clients and driving satisfaction
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Bachelor’s degree preferred

• Strong communication
• Collaboration
• Prioritization
• Client relationship management
• Stakeholder engagement
• Cross-functional collaboration

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