Food and Beverage Waitperson – Palm Court – Sheraton Grand London Park Lane

Overview

In this role you will deliver welcoming, high-quality service in The Palm Court, a renowned Mayfair dining destination. You’ll work with the Food & Beverage team to ensure impeccable guest experiences and uphold brand standards. The position sits within Marriott’s global hospitality family, offering growth through world-class training and opportunities across outlets and events. You’ll contribute to a refined, guest-centric atmosphere with attention to detail and warmth. This is an exciting chance to shape memorable afternoons and all-day dining experiences in a historic setting.

Pay / Benefits

• discounted room nights & food and beverage
• complimentary laundry
• free meals on duty
• access to flexible benefits
• service charge eligibility
• world-class training and development programs

Responsibilities

• Provide excellent guest service and create a welcoming experience
• Collaborate with the F&B team to support daily outlet operations
• Maintain presentation, service quality and cleanliness to brand standards
• Follow company policies, health and safety procedures
• Support colleagues and wider F&B team; may assist other outlets and events

Key requirements

• customer service orientation
• teamwork and collaboration
• attention to detail
• warmth and genuine care
• clear communication

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