Sales Advisor, New Bond Street

Overview

In this role, you will contribute to Delvaux’s legacy as a premier luxury leather house by delivering exceptional client experiences and driving sales. You will operate within the London store, collaborating with the team to meet commercial goals and maintain Delvaux’s brand standards. You will deepen product knowledge to build lasting client relationships and support store operations, including visual merchandising and stock management. This role offers the chance to grow your career in a heritage brand that values craftsmanship, teamwork, and client service.

Responsibilities

• Welcome, advise and retain local and international customers by delivering an unforgettable client experience
• Develop sales channels and achieve targets set by the commercial director
• Verify and manage stock status, replenishing the corner to meet customer demand
• Contribute to continuous service quality improvements and hospitality towards customers
• Acquire extensive knowledge of product lines to enhance client relationships and drive sales
• Represent the brand image by upholding high standards of visual merchandising, housekeeping, and Delvaux standards
• Provide feedback on sales, customer profiles, and product performance to management

Key requirements

• At least 5 years of experience in luxury retail with a significant client portfolio
• Strong sales mindset with ability to identify growth opportunities
• Excellent presentation and passion for the brand
• Strong communication skills and a positive attitude
• Team spirit

• strong communication
• positive attitude
• team spirit
• empathy
• curiosity

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