Business Manager, VP, Client Coverage – EMEA Global Payments & Trade

Overview

In this VP Business Manager role, you will enable disciplined execution for the EMEA GP&T function by steering management reporting, MI improvements, and governance rhythms. You’ll own stakeholder communications, including the EMEA newsletter, and support strategic initiatives and market research to inform planning and enablement. You’ll drive revenue planning and financial reporting in partnership with Finance, contributing to MI enhancements and data integrity. You’ll work across Finance, Strategy, Data, Marketing and Commercial teams in a culture that prioritizes client focus, progress, ownership, curiosity, and collaboration.

Pay / Benefits

• competitive compensation
• health and wellbeing programs
• flexible global resources
• generous paid leaves
• paid volunteer time
• focus on personal resilience

Responsibilities

• Own end-to-end management reporting for EMEA GP&T including revenue, pipeline, margin, client experience and control KPIs; design executive dashboards and deliver updates to senior stakeholders
• Improve MI architecture and data quality in collaboration with Finance, Strategy, and Data teams; standardize reporting cadence (weekly, monthly, quarterly)
• Manage the EMEA newsletter editorial calendar, content, interviews, and distribution; draft executive communications and coordinate with Marketing/Comms for consistent messaging
• Support regional initiatives (enablement programs, migrations, product launches) with plans, risks, dependencies, and progress trackers; coordinate onboarding, servicing, billing, and support with Product, Ops, Enablement, and Client Platform
• Lead annual revenue planning with Finance and Strategy; track realisation versus plan and develop monthly financial packs; contribute to MI improvements and reporting enhancements

Key requirements

• Bachelor’s degree in unspecified field or equivalent
• Experience in financial services, strategy, and business management
• Strong client relationship and collaboration skills across Finance, Strategy, Data, Marketing, and Commercial teams
• Excellent communication and presentation skills
• Analytical skills for market opportunities and client needs
• Proven experience in management reporting, stakeholder communications, and project coordination
• Ability to lead revenue planning and financial reporting with a focus on data integrity and MI enhancements

• Client relationship management
• Cross-functional collaboration
• Clear communication and presentation
• Management reporting
• MI governance and data quality improvements
• Executive dashboards and scorecards

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