Sales Manager

Overview

As Sales Manager at Lithia UK, you will lead the dealership’s sales team to achieve targets and deliver top customer service. You’ll coach and motivate colleagues, ensuring compliance with FCA rules and manufacturer standards. You will partner with cross‑functional teams to optimise performance, stock presentation, and customer experience. This role offers leadership development, a clear career path, and the chance to shape a high‑performing, customer‑centric sales operation.

Pay / Benefits

• 33 days holiday (including bank holidays)
• company car
• pension
• life assurance
• healthcare
• salary sacrifice car

Responsibilities

• Drive and coach the sales team to meet and exceed targets
• Maintain high customer service levels and achieve top CSI scores
• Ensure compliance with FCA regulations and manufacturer standards
• Oversee showroom presentation and stock management
• Collaborate with Telesales and Retention teams on enquiry management
• Uphold fair financial advice and customer trust

Key requirements

• Proven sales leadership in automotive industry
• Strong communication and negotiation skills
• Customer service excellence and relationship building
• Ability to perform in high-pressure environments
• Commitment to regulatory compliance and ethical sales practices
• Flexible, collaborative approach to working with cross-functional teams

• inspirational leadership
• communication
• team collaboration
• FCA regulations compliance
• manufacturer standards adherence
• sales coaching and performance management

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