Platform Product Manager – Payward Services

Overview

As Platform Product Manager, you own the end-to-end roadmap for Payward Services’ B2B2C platform products (KYC/KYB, lending, unified APIs) and drive them from concept to launch. You’ll work closely with Engineering, Legal, Compliance, and Finance to scale regulated products in a cross-functional setting. You’ll dive into flows, identify bottlenecks, and design changes to enable growth in a regulated environment. This role offers a chance to shape open financial infrastructure used by fintechs, banks, and payment providers while balancing regulatory requirements and product performance.

Responsibilities

• Own the roadmap and build-out for B2B2C platform products (KYC/KYB, lending, unified APIs).
• Define requirements and partner with Engineering to execute from concept through launch and iteration.
• Engage hands-on with product flows, identify failure points, and design scale-ready changes.
• Drive cross-functional execution with Engineering, Legal, Compliance, and Finance to ship product.
• Collaborate with Legal and Compliance to embed regulatory requirements in design and build.
• Support operational activities related to US regulated entities to keep product work moving.

Key requirements

• Proven product management experience with roadmaps and B2B/B2B2C products.
• Direct, hands-on experience implementing KYC (in-house or managed) is mandatory.
• Experience building or managing platform products (infrastructure, APIs, partner models) in B2B/B2B2C.
• Comfort operating in the technical weeds with Engineering.
• Experience building products in a regulated financial setting with understanding of regulation shaping decisions.
• Track record of steering complex, cross-functional builds without formal authority.
• Excellent communicator with regulators, boards, engineers, and commercial partners.
• Solid knowledge of the Financial Services industry and how regulation, compliance, and money movement shape product decisions.

• strong communication
• cross-functional collaboration
• regulatory awareness
• KYC/KYB implementation
• platform products / shared infrastructure
• APIs and integration

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