Sales Manager

Overview

In this role you will lead and grow the residential sales operation across the branch, ensuring strong market presence and revenue growth. You will manage and develop a team of sales negotiators and support staff, driving performance and delivering excellent customer service. This position sits within a market-leading group (LRG) and offers clear progression, training, and a collaborative culture. You will shape the sales strategy, supervise daily activities, and collaborate with other departments to maximise cross-selling impact.

Pay / Benefits

• Employee Assistance Programme, including 24/7 virtual GP access
• Mental health support and first aiders
• Retail and lifestyle discounts
• Performance-based rewards and incentives
• Generous holiday allowance, increasing with length of service (plus bank holidays)
• Enhanced parental leave and company fertility policies

Responsibilities

• Oversee day-to-day operations of the branch sales department
• Lead, motivate and develop a team of sales negotiators & support staff
• Drive new business generation through valuations, instructions and networking
• Monitor and report on KPIs, sales targets and team activity
• Conduct regular one-to-ones and performance reviews
• Ensure outstanding customer service at every stage of the sales process
• Carry out market appraisals and convert valuation opportunities into instructions
• Maintain up-to-date knowledge of local property market and competitor activity
• Ensure processes comply with current property legislation and company standards
• Work collaboratively with other departments to maximise cross-selling opportunities

Key requirements

• Proven experience in residential property sales, in a managerial or senior negotiator role
• Strong leadership and people management skills
• Excellent communication and negotiation ability
• Target driven with a strong commercial mindset
• Thorough knowledge of the sales process and property legislation
• Ability to lead by example and build a high-performance culture

• Leadership
• Communication
• Negotiation
• Knowledge of the sales process
• Property legislation familiarity
• KPI monitoring and reporting

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