Overview
In this role, you will lead product management for enterprise data and market data services within a small, high-profile financial services-focused firm. You’ll coordinate across internal and client teams to drive service improvements, capacity management, and the evolution of Managed Services offerings. You’ll work with cross-functional teams to support pre- and post-sales activities and ensure service delivery excellence. This is a client-facing role with exposure to blue-chip financial clients and a strong emphasis on data-driven decision making and cloud-enabled product growth.
Pay / Benefits
- flexible working: 2 days in the office
- training and development packages
- opportunity to work with blue-chip clients
- competitive remuneration with bonus potential
- dynamic, high-profile environment
Responsibilities
- Deliver service improvement initiatives to standardize and harden Managed Services, covering infrastructure, applications and service delivery
- Drive capacity and availability management initiatives
- Support sales of existing Managed Services and assist delivery teams with critical activities (audits, reviews, problem management)
- Research and propose new Managed Services and refine existing offerings
- Perform cost analyses and identify efficiency improvements
- Oversee customer contractual services and service levels from pre-sales to business-as-usual post production
- Conduct customer cost analysis and provide recommendations
Key requirements
- Minimum 4 years’ experience in banking, financial services or software product firms
- 3–4 years’ experience supporting ASP or SaaS applications
- Understanding of cloud methodologies
- Proficiency with SaaS, PaaS, Agile, AWS services
- Experience with public cloud architecture and containerized deployment
- Good understanding of data models
- Strong problem-solving, analytical, logical skills and team player
- Proven technical client management experience in financial sector
- strong problem-solving
- analytical and logical thinking
- team player
- SaaS
- PaaS
- Agile
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