Principal, AI Transformation

Overview

As Principal, AI Transformation, you will drive AI-led operational change within Tipalti’s AI Foundry, embedding with G&A functions (Legal, People, FP&A) to redesign end-to-end processes. You will identify gaps, map workflows, and ship AI-enabled fixes using modern tooling while ensuring governance, security, and compliance. You’ll balance build-vs-buy decisions and communicate a clear tech strategy across divisions. This role blends hands-on delivery with strategic leadership to scale AI across the finance organization.

Pay / Benefits

• competitive benefits
• flexible workplace
• inclusive culture
• global exposure
• impactful work across finance operations

Responsibilities

• Understand customer pain points in Legal, People, and Finance and identify constrainsts and effective problems to solve
• Map end-to-end workflows, detect handoff failures, and design cross-boundary AI leverage
• Build, prototype, and deploy AI solutions using Claude, agent frameworks, MCP-based tooling, APIs, and data integrations
• Assess buildability, security, privacy, regulatory and maintenance considerations for internally developed vs purchased solutions
• Advise divisional teams on tech stacks, data ownership, integrations, and cross-tool siting of agents and automations
• Design for reliability with failure-mode planning, monitoring, access controls, auditing, and incident response
• Define success metrics, track adoption and performance, and iterate based on actual usage
• Operate with strong collaboration across frontline teams, CFO, CLRO, CPO, and engineers to translate business problems into technical specs

Key requirements

• Shipped AI or automation solutions that users depend on
• Comfort with terminal, API docs, and scripting (Python, TypeScript, or similar)
• Fluent with Claude or frontier models, including agentic coding and evaluation
• Ability to reason about non-determinism, context limits, cost, latency, and retrieval vs scripting
• End-to-end workflow thinking and cross-functional collaboration across multiple functions
• Proactive, self-directed, able to set priorities and work across levels of the organization
• Strong communication skills to translate business problems into technical specs

• Proactive and self-directed
• Translator and connector across functions
• Curious about unfamiliar territory
• Claude or equivalent frontier model expertise
• Agent frameworks and MCP-based tooling
• Automation platforms and APIs

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