Onboarding Consultant – EMEA

Overview

In this role you guide new clients through the Re-Leased onboarding process, bridging customers with internal teams to ensure smooth adoption of the cloud-based platform. You will drive training, data migration, and workflow optimization, shaping how property professionals leverage technology to run better businesses. You will influence product development with user feedback while maintaining high service standards. This is a chance to impact real estate operations at a growing, global SaaS company that values people and learning.

Pay / Benefits

• comprehensive health insurance
• premium EAP service
• annual wellness allowance
• generous paid parental leave
• flexible, hybrid/remote-friendly work
• milestone rewards and additional leave

Responsibilities

• Manage onboarding projects and train new users
• Assist with data migration and workflow optimizations
• Serve as liaison between customers and internal teams
• Influence product development with user feedback
• Maintain high-quality service with excellent communication skills

Key requirements

• Proven experience in commercial real estate
• Proven experience in accounting
• Proficient data management and Microsoft Excel skills
• Familiarity with Salesforce and agile methodologies
• Background in accounting (NetSuite, Xero, Sage Intacct etc.)
• Proven ability to lead online training sessions

• strong communication
• stakeholder management
• training delivery
• Microsoft Excel
• Salesforce
• NetSuite

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