Senior Consultant (Rail Operations)

Overview

As a Senior Consultant in rail transport, you join a new consultancy team to shape and deliver project services for clients and internal teams. You will support rail-related business change, transformation and improvement initiatives, and translate stakeholder needs into actionable specifications. You will map current and future processes, facilitate stakeholder engagement, and track benefits to ensure value delivery. The role combines governance, cross-team collaboration, and delivery across varied projects with practical, high-quality outcomes.

Responsibilities

• Support rail-related business change, transformation and improvement initiatives
• Gather, analyse and document requirements and translate into specifications
• Develop process maps and current/future state analyses
• Facilitate stakeholder engagement across clients and partners
• Support change planning, implementation and benefits tracking
• Identify opportunities for process and delivery improvements
• Coordinate project and programme activities including milestones, risks, actions and reporting
• Contribute to governance and assurance activities across projects
• Guide less experienced colleagues on technical/professional tasks
• Maintain up-to-date skills records and professional membership
• Develop and maintain client relationships and support business development
• Produce and communicate project information to colleagues and clients
• Demonstrate a culture of excellence, collaboration, and empowerment

Key requirements

• Experience in rail or comparable transport/operational environment
• Experience in business analysis, change management, transformation or programme support
• Experience supporting transformation and continuous improvement in a complex organisation
• Ability to elicit and document requirements and translate to recommendations
• Experience with requirements documentation and MoSCoW prioritisation
• Experience developing process maps and as-is/to-be processes
• Experience with change impact assessments, implementation support and benefits tracking
• Strong stakeholder engagement and cross-team collaboration
• Ability to coordinate delivery across multiple workstreams
• Experience producing governance materials (plans, RAID, status reports)
• Ability to convert requirements into practical delivery plans
• Knowledge of rail industry operational environments
• Significant work experience in a relevant technical discipline
• Excellent written and verbal communication of complex messages
• Ability to analyse data and report findings
• Good time management and adaptability
• Relevant degree level or equivalent experience

• Strong communication
• Stakeholder management
• Analytical thinking
• Business analysis
• Process mapping
• Requirements engineering

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