Global Sales Process Owner

Overview

As Global Process Owner (Sales Process), you lead the end-to-end, scalable sales processes across NIQ’s global commercial organization. You collaborate with cross-functional teams to simplify, harmonize, and embed standardized lead-to-order and quote-to-cash processes. You drive improvements in seller productivity and customer experience through process and platform optimization. This role combines governance, digital transformation, and change management to support a cohesive sales strategy and measurable outcomes.

Pay / Benefits

• competitive salary (GBP 70k-90k)
• bonus potential (non-guaranteed)
• flexible hours and hybrid work
• onboarding and internal training
• access to learning platforms
• employee assistance program

Responsibilities

• Own the design, optimization, and governance of global sales processes and policies with regional scalability
• Collaborate across Sales, Marketing, Commercial Operations, Finance, IT, and external vendors to define the technology roadmap for digital sales transformation
• Harmonize and simplify customer-centric workflows to ensure consistent regional and segment coverage
• Drive sales enablement by improving process and platform efficiency and customer experience
• Apply methods like Lean Six Sigma to engineer high-performing processes with measurable impact
• Support change initiatives and training to embed new processes into the business

Key requirements

• 8–10 years of global sales process ownership and optimization experience in L2O or L2C domains
• Knowledge of MEDDICC, Challenger, SPIN, BANT
• Proven track record implementing consistent CRM processes globally
• Familiarity with design thinking and storyboarding for process modeling
• Ability to assess and manage the impact of process automation on sales teams
• Deep CRM domain expertise (Sales Cloud, CPQ, incentive compensation, analytics, contract lifecycle management)
• Commitment to aligning practices with industry best standards
• Strong stakeholder management and influence across diverse, global teams
• Ability to build consensus and drive execution in ambiguous environments
• Delivery-focused with translating business requirements into actionable outcomes

• Strong stakeholder management
• Influence across global teams
• Change management capability
• CRM and analytics (Sales Cloud, CPQ)
• Process modeling (design thinking, storyboarding)
• Lean Six Sigma methodologies

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