Trading Application Support  – Equity Vol

Overview

In this role you support trading applications and market data within a cross-asset environment focused on Equity Volatility. You’ll join a London trading team that balances technology with execution, operating in a 24/7 global context. You’ll help ensure smooth front-office operations, contribute ideas for improvement, and work closely with cross-functional teams. This is a fast-paced, high-skill setting with a clear path for growth and learning.

Pay / Benefits

• flexible working
• hybrid working
• ongoing training
• structured career path
• competitive salary
• excellent benefits package

Responsibilities

• Support technology and applications including Market data
• Trade Support via platforms
• Respond to calls and manage issues until resolution
• Write technical documentation / testing / knowledge base
• Contribute ideas to improve current technology and future deployments
• Identify and help automate processes within Infrastructure and Trading

Key requirements

• Experience of Equities Front Office Application Support
• Multiple Trade Platform Knowledge
• Experience within the last year at a bank, broker or Buy Side Institution
• Computer Science or STEM degree
• Experience in trade floor support of trading applications
• Familiar with PC hardware/software troubleshooting and desktop deployment
• Able to effectively provide support to remote locations
• Knowledge of Windows, Webex, Zoom & Skype for Business support (Video calls, screen sharing)
• Experience working with 3rd Party Vendors
• Excellent written and verbal communications and strong customer service

• strong communication
• customer service orientation
• ownership of work
• Windows
• Market data platforms
• Multiple trade platforms

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