Overview
In this role you lead the New Car Sales Team at a Jaguar Land Rover dealership, driving targets, service quality, and compliant, profitable growth. You will coach and empower the team under the Head of Business, shaping high-performance culture and customer experiences. You handle brand standards, stock oversight, and collaboration with telesales to optimise dealership results. This is a growth-focused leadership opportunity within a large, values-driven automotive group.
Pay / Benefits
- 33 days annual leave
- birthday day off
- salary sacrifice car
- paid volunteer day
- family leave policies
- pension
Responsibilities
- Lead and coach the New Car Sales Team to meet or exceed targets
- Maintain high customer service levels and top CSI scores
- Ensure compliance with manufacturer standards and FCA regulations
- Oversee showroom presentation, stock management, and adherence to brand guidelines
- Collaborate with Telesales and Retention teams to manage inquiries and conversions
- Provide framework, guidance, and motivation to maximise individual and team potential
- Support implementation of compliant, fair financial advice and customer services
Key requirements
- Proven sales leadership experience in the automotive industry
- Strong communication and negotiation skills
- Ability to motivate a team and drive performance under pressure
- Passion for exceptional customer service
- Flexible, collaborative approach and experience in regulated environments
- Experience maintaining brand standards and compliance requirements
- inspirational leadership
- excellent communication
- negotiation skills
- customer service excellence
- negotiation
- FCA compliance knowledge
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