Sales & Marketing Solutions Architect

Overview

In this role you will lead the architectural direction for Sales & Marketing platforms to support DHL’s digital transformation and growth. You will partner with business and engineering teams to align technology with strategy, govern platform decisions, and design scalable, interoperable solutions. You’ll influence vendors and cross-functional teams to deliver business outcomes and maintain enterprise standards. This is a global, impact-driven role shaping how marketing technology enables DHL’s growth.

Responsibilities

• Co-own the IT architecture strategy for Sales & Marketing technologies ensuring alignment with business objectives
• Lead architectural governance across Salesforce, AEM, Workfront, Seismic and related solutions
• Develop and maintain architecture roadmaps, standards and implementation plans for growth
• Provide architectural oversight across projects to ensure scalability and adherence to enterprise guidelines
• Define and design solution architectures across applications and integration touchpoints
• Conduct feasibility assessments and platform evaluations to support strategic decisions
• Review proposals from internal teams and vendors to optimize business outcomes
• Evolve the domain architecture landscape including data flows and integration maps
• Collaborate with business, engineering and project teams to align tech decisions with needs
• Promote best practices, innovation, and continuous improvement across the Centre of Excellence

Key requirements

• 6+ years in architecture roles with track record of strategy, governance, and business-focused solutions
• Strong expertise in multi-platform enterprise environments in Sales, Marketing, and RES domains (Salesforce, AEM, Workfront, Seismic)
• Experience in Sales, Marketing, Digital or related domains with ability to tie tech decisions to business outcomes
• Strong solution and enterprise architecture skills including integrations and data flows
• Excellent stakeholder management and communication to influence IT, business and vendor teams
• Collaborative leadership experience with mentoring and continuous improvement
• Bachelor’s degree in a related field; master’s preferred but not required

• stakeholder management
• communication
• collaborative leadership
• Salesforce
• AEM (Adobe Experience Manager)
• Workfront

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