Overview
In this role you will lead PlayStation Studios’ central Live Services team to define and evolve live service strategies across multiple titles. You will partner with game studios and cross-functional partners to launch and optimize live games, shaping processes, KPIs, and monetization in a data-driven way. You’ll mentor a small team and foster cross-studio collaboration to raise performance and enable best practices. This is a chance to influence how premier live-service experiences scale across a global portfolio.
Responsibilities
- Collaborate across multiple live titles to build capabilities and manage live operations from planning through launch and ongoing management
- Engage with game teams on product strategy, prioritization, and roadmaps, aligning with business goals
- Identify growth opportunities for KPIs and drive initiatives with strong stakeholder relationships
- Develop and share best practices to elevate studios’ processes and capabilities
- Define strategy frameworks and standards tailored to individual games and studios
- Define and evolve core KPIs with analytics, research, and marketing to ensure actionable insights
- Establish operating rhythms for goal setting, reviews, experimentation, and roadmap planning
- Partner with finance to refine revenue models and ensure alignment with product strategy
- Manage and grow a small team of product management and live service design talent
- Connect development teams across studios to share competitive research and industry trends
- Foster knowledge sharing and collaboration between studios and central teams
- Help define centralized processes and methodologies to advance product management craft for live service games
Key requirements
- Strong experience in product management and/or live service design for feature development and live operations
- Proven ability to operate in complex, matrixed development/publishing environments delivering tangible results
- Seasoned people leader who can coach and inspire a skilled team
- Track record of driving initiatives that positively impact core KPIs
- Expert data fluency with analytics, research, and insights partners
- Experience with game economy and/or monetization modeling and tools (e.g., Looker, Tableau)
- Diverse development experience across genres and business models (F2P, paid, cosmetics)
- Ability to align creative vision with analytics and business goals
- Understanding of industry trends, player motivations, and audience segmentation
- Experience across different development stages (incubation to live) and publishing partnerships
- Strong business and financial acumen with revenue forecasting and KPI framework experience
- Experience working with publishing partners and executive leaders at studio/publishing levels
- Leadership
- Cross-functional collaboration
- Strategic thinking
- Game economy and monetization modeling
- Analytics tools (Looker, Tableau)
- KPI development and measurement
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