Overview
In this role you will design and deliver TM training, coaching and knowledge transfer to operational teams, supporting a strong learning culture within a controlled, high-performance environment. You will collaborate with stakeholders to identify knowledge gaps, implement targeted development solutions and ensure all materials meet governance and branding standards. You drive continuous improvement in learning initiatives and contribute to process efficiency within the bank. This position combines instructional design with risk-aware execution to strengthen controls and uplift capability.
Responsibilities
- Design and deliver training programmes and workshops to upskill operational teams
- Monitor training effectiveness and recommend improvements
- Identify industry trends and implement best practices in learning and development
- Conduct training needs assessments and collaborate across the bank to close knowledge gaps
- Participate in projects to improve operational efficiency related to learning and development
- Escalate risks and issues and uphold governance and branding standards
- Maintain Barclays branding and governance across training materials
- Collaborate with stakeholders across business areas to target development solutions
Key requirements
- Transaction Monitoring Investigations experience
- Strong written and verbal communication skills
- Proven stakeholder management abilities
- Ability to work independently and manage priorities
- Understanding of risk and controls with ability to escalate issues
- Experience designing or delivering training, coaching or knowledge transfer initiatives
- clear and confident communication
- stakeholder management
- collaboration and teamwork
- constructive feedback
- adaptability and initiative
- presentation presence
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