Account Manager – Key Accounts

Overview

As Account Manager – Key Accounts, you will retain and grow a defined client portfolio and drive cross-sell across Inspired Energy’s full product suite. You’ll build deep, multi-layer relationships and position Inspired as a trusted adviser on energy costs and sustainability obligations. You will lead renewals, negotiations, and multi-product propositions to expand current procurement relationships into long-term partnerships. This role combines client leadership with strategic market insight to deliver measurable value in energy and ESG programs. You will work closely with cross-functional teams to shape solutions that meet client energy strategies and sustainability goals.

Pay / Benefits

• Training and development opportunities
• Company pension
• Life insurance
• Enhanced maternity and paternity
• Benefits portal with wide range of benefits
• 4pm finish on Friday

Responsibilities

• Manage a defined portfolio of key accounts as primary day-to-day contact
• Build trust-based relationships across procurement, finance, sustainability, and facilities
• Conduct regular client reviews and manage renewals and re-tenders
• Identify and pursue cross-sell opportunities across energy procurement, ESG, emissions reporting, and BTM solutions
• Map client structures to identify unspent budget and develop growth plans with clear targets
• Collaborate with BTM, ESG, and Procurement specialists to build multi-product propositions
• Apply a land-and-expand approach to grow procurement-only relationships into multi-service partnerships
• Lead tendering for energy contracts and negotiate tailored supply agreements
• Provide market guidance and analysis using Excel-based reports for client decision-making
• Engage stakeholders at multiple levels and represent the company at events and forums
• Contribute client insights to product development and ensure accurate CRM records
• Meet or exceed revenue and cross-sell targets and comply with Health & Safety policies

Key requirements

• Five GCSEs A-C including Maths & English
• Proven B2B account management experience with complex, multi-site clients
• Demonstrated upsell/cross-sell success within existing client base
• Experience managing UK energy sector clients
• Ability to engage multiple stakeholders (Procurement, Finance, Sustainability)
• Strong commercial and financial literacy (ROI, contract structures, energy costs)
• Excellent written and verbal communication
• Proficiency in Microsoft Office, especially Excel
• Full, clean UK driving licence
• Knowledge of CRM systems (desirable)

• Consultative communication
• Relationship-building across senior stakeholders
• Strong written and verbal presentation skills
• Excel-based analysis
• CRM systems
• MS Office suite

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