Overview
In this role you will own the vision for Business Accounts and steer the development of innovative banking features for SMEs and sole traders. You will work with cross-functional teams to deliver secure, scalable, and customer-centric experiences, focusing on multi-currency accounts, local IBANs, and integrated payments. You’ll translate customer insights into prioritized roadmaps while ensuring regulatory alignment. This is a chance to shape SME banking at a fast-growing fintech with a mission to level the playing field for small businesses.
Pay / Benefits
- GymPass access for health and mental well-being
- Extended maternity/paternity leave options
- Cycle-to-Work scheme
- Health and Life Insurance
- Pension Scheme
- 25 days of annual leave (+ bank holidays)
Responsibilities
- Own end-to-end product vision for Business Accounts and deliver a world-class SME banking experience
- Lead discovery and solution design for core banking features (account details, payments, deposits, interest engine, money-movement controls)
- Drive development of new capabilities including local IBANs, multi-currency accounts, cash management tools, and integrations with accounting, payments, and credit products
- Leverage customer insights and data to prioritize opportunities that increase engagement, deposits, activation, and usage
- Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences
- Ensure regulatory compliance across FCA/PRA guidelines for business accounts
- Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles
- Manage go-to-market plans for new features with Country, Marketing, and Partnerships teams
- Oversee third-party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit
- Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform
- Communicate progress and risks effectively to senior leadership
Key requirements
- 5+ years’ experience in Product Management within fintech, business banking, payments, or financial services
- Strong understanding of SME financial needs: cash-flow management, settlements, payments, deposits, and money movement
- Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails)
- Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations)
- Exceptional analytical skills with ability to translate data insights into product decisions
- Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams
- Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences
- analytical rigor
- cross-functional collaboration
- stakeholder management
- UK/EU regulatory knowledge
- payments and banking operations
- data-driven decision making
…
