Overview
In this role, you onboard Gartner clients and demonstrate the value of our services to maximize ROI. You’ll surface clients’ priorities, map Gartner resources to outcomes, and drive adoption across large client teams. You work with cross-functional partners to deliver tailored support and improve engagement, retention, and growth. You’ll engage senior to junior professionals, including German-speaking clients, helping them navigate AI and technology priorities. This is an opportunity to shape client outcomes at scale in a fast‑moving advisory environment.
Pay / Benefits
- world-class benefits
- hybrid work environment
- competitive compensation
- opportunity for professional growth
- inclusive culture
- focus on work-life balance
Responsibilities
- Onboard clients and introduce Gartner services to new and prospective clients
- Identify client priorities and align Gartner resources to achieve business outcomes
- Collaborate with internal stakeholders to drive service delivery and design innovative solutions
- Guide client engagement strategies to maximize return on Gartner memberships
- Leverage insights and metrics to improve client satisfaction, retention, and growth
- Coordinate with clients across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
Key requirements
- Bachelor degree preferred
- 6+ months of relevant professional or internship experience
- Proven track record of delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Ability to use German (reading, writing, speaking) at business or native level
- communication
- collaboration
- prioritization
- critical thinking
- influencing
- German language proficiency (business level)
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