Content Marketing Specialist

Overview

In this role you will translate our content strategy into high-quality, multi-format content that supports thought leadership, campaigns and customer communications. You’ll coordinate editorial planning, production workflows and repurposing to maximize reach, while leveraging AI-enabled tools to enhance creation and discovery. You’ll work closely with cross-functional partners to drive engagement and business results in a fast-paced, globally impactful payments ecosystem.

Pay / Benefits

• growth and career development opportunities
• competitive compensation and benefits package
• innovative and collaborative work environment
• remote work flexibility (LI-Remote)
• opportunity to work in a global payments ecosystem

Responsibilities

• Create and edit content across thought leadership, campaigns, newsletters, events and digital channels
• Develop audience-focused copy tailored to objectives and customer journey stages
• Support content creation and promotion across formats (articles, newsletters, webinars, podcasts, video, event content)
• Repurpose content for multiple formats and channels to maximize reach
• Plan, coordinate and execute content programs; manage editorial calendars and production workflows
• Coordinate development and delivery of content assets to meet deadlines and quality standards
• Develop messaging for customer-facing marketing materials and experiences
• Optimize content for search and AI-driven discovery where appropriate
• Use AI tools to support content creation, editing, research and optimization
• Monitor content performance and contribute ideas to improve engagement and effectiveness
• Adhere to corporate policies (Code of Business Conduct and Ethics)

Key requirements

• Bachelor’s degree or equivalent work experience
• 2-5 years in content marketing, copywriting, communications, journalism or related field
• Excellent writing, editing and proofreading skills
• Ability to translate complex concepts into clear, engaging content
• Experience creating B2B content in technology, software, payments or fintech
• Experience across multiple content formats (written, digital, audio, video)
• Strong organizational and project management skills; ability to manage multiple projects
• Understanding of SEO, AI-driven search and content performance measurement
• Experience using AI tools to support content creation and workflows
• Strong communication and collaboration skills
• Exceptional writing, editing and storytelling abilities
• Attention to detail and quality; highly organized; able to manage competing priorities
• Creative, curious and eager to learn; collaborative and proactive problem solving
• Ability to work independently in a fast-paced environment
• Interest in emerging content trends including AI-powered search and content discovery
• Enthusiasm for exploring new formats, channels and audience engagement

• collaborative
• proactive problem solving
• high attention to detail
• SEO
• AI-driven search and content optimization
• AI tools for content creation and production workflows

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