Trading Application Support – Equity Vol

Overview

In this role you support front-office trading applications for equities and volatility, sitting within a cross-asset trading team. You’ll handle desktop tech, market data access, and issue resolution, while contributing to improvements and automation. The position blends trading and tech in a fast, 24/7 global environment, with a strong emphasis on collaboration and knowledge-sharing.

Pay / Benefits

• flexible working
• hybrid working
• excellent salary
• benefits package
• ongoing training
• structured career path

Responsibilities

• Support desktop technology and applications including Market data
• Respond to calls and manage issues until resolution, including escalation
• Document problems and resolutions; create/testing knowledge base
• Contribute ideas to improve current technology and deployments
• Identify and help automate processes within Infrastructure and Trading

Key requirements

• Experience of Equities Front Office Application Support
• Experience within the last year at a bank, broker or Buy Side Institution
• Computer Science or STEM degree
• Experience in trade floor support of trading applications
• Familiar with PC hardware/software troubleshooting and deployment for desktops
• Citrix Applications and Desktop support
• Able to effectively provide support to remote locations
• Knowledge of Windows 10 and Microsoft Office 2016/365
• Webex Zoom & Skype for Business support including video calls
• Experience working with 3rd Party Vendors
• Excellent written and verbal communications and strong customer service, thoroughness, and ownership of work

• Excellent written and verbal communication
• Strong customer service
• Ownership of work
• Citrix Applications and Desktop support
• Windows 10
• Microsoft Office 2016/365

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