Partner Alliance Internal Account Manager

Overview

In this role you support Softcat’s Public Sector Partner Alliance by helping onboarding, nurturing partner relationships, and driving opportunities. You work closely with Partner Account Managers to track outcomes, manage the sales cycle, and monitor project delivery success. The position focuses on enabling growth, collaboration, and customer success within the Public Sector market. This is a people-focused, relationship-driven role that offers scope to impact partner performance and cross-functional teamwork.

Pay / Benefits

• Hybrid working
• Flexible hours
• Flexibility around school pick up and drop offs

Responsibilities

• Support onboarding of new Partners identified by Senior Partner Account Managers
• Assist with managing the sales cycle and developing partner relationships
• Track and monitor progress of large or complex project deliveries
• Identify, generate, and manage additional opportunities from partner relationships
• Handle customer and account manager inquiries

Key requirements

• Excellent communicator
• Highly organised and resourceful
• Good oral and written communication skills
• Ability to develop and maintain relationships with colleagues, customers and partners
• Proficient in Microsoft Office

• Communication
• Organisation
• Relationship-building
• Customer focus
• Problem solving
• Microsoft Office

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