Product Manager – Payments Platform

Overview

In this role you will lead the payments platform strategy across Kingfisher’s multi-brand landscape, delivering secure, scalable payments and robust fraud controls. You’ll partner with cross-functional teams (Engineering, Architecture, Data, Fraud, Security) to define the roadmap, govern platform use, and drive adoption across banners. The position sits in Group Product & Platform and focuses on shaping an enterprise-wide payments foundation and related governance. You will balance business value with compliance and risk, delivering the first implementation and scaling it enterprise-wide.

Pay / Benefits

• competitive benefits package
• flexible hybrid work model
• opportunities for growth
• inclusive environment

Responsibilities

• Define and evolve a strategic, phased roadmap aligned with enterprise goals and fraud/risk priorities.
• Own and prioritise the payments platform roadmap to provide secure, seamless, scalable payment capabilities across all banners.
• Advocate for API-first design, modular architecture, and component reuse.
• Manage relationships with key technology vendors and drive platform adoption across Kingfisher banners.
• Establish platform governance to safeguard payments, ensure compliance, and embed fraud controls and detection.
• Line manage multiple Product Owners and cultivate product practices within platform teams.
• Collaborate with Architecture, Engineering, Fraud Operations, Risk, and Data Science to address emerging fraud vectors and regulatory requirements.
• Set guardrails and adoption criteria; monitor performance, costs, risks, and scalability.

Key requirements

• Experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement).
• Track record delivering platform products in complex, multi-brand or multi-market contexts.
• Ability to balance commercial outcomes with technical constraints and regulatory requirements.
• Strong stakeholder management across Engineering, Architecture, Data, Fraud, Security, and Compliance.
• Data-led decision making across performance, cost, and fraud metrics.
• Understanding of fraud prevention approaches (rules engines, tooling, machine learning signals).
• Experience in API-first or event-driven environments.

• customer-focused
• curious
• agile
• payments ecosystems
• API-first environments
• event-driven architectures

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