Block Manager

Overview

In this Block Manager role, you will oversee a varied residential portfolio in North London, acting as the main point of contact for clients, leaseholders and contractors. You will manage day-to-day operations, budgets, maintenance, and compliance while coordinating major works and Section 20 consultations. The position offers hybrid working, a supportive internal network, and clear progression pathways. You will shape resident experiences and uphold safety and regulatory standards within an established property management business.

Pay / Benefits

• salary £45,000-£55,000
• hybrid working
• opportunities for progression
• support towards professional qualifications

Responsibilities

• Oversee day-to-day operations of a residential block portfolio
• Build and maintain relationships with freeholders, RMCs, RTMs and leaseholders
• Prepare and monitor annual service charge budgets
• Manage planned and reactive maintenance and contractors
• Coordinate Section 20 consultations and major works projects
• Conduct site inspections and track progress of actions
• Maintain health and safety, fire safety and compliance oversight
• Attend client, resident and AGM meetings when required
• Handle complex property matters with internal accounts, compliance and admin teams

Key requirements

• Strong working knowledge of residential block management
• Knowledge of service charge management and leasehold legislation
• Experience managing Section 20 consultations and major works
• Working knowledge of health and safety, fire safety and compliance
• Ability to manage relationships with clients, residents and contractors
• Clear organisation and communication skills
• TPI qualification advantageous but not essential
• North London portfolio experience beneficial

• excellent communication
• strong organisational ability
• relationship management
• residential block management
• service charge administration
• leasehold legislation

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