Head of Sales, Europe

Overview

In this role, you will lead eGain’s European sales effort to convert enterprise buyers into long-term partners. You will build and scale a high-performance sales organization, focusing on new logo acquisition and selling complex SaaS to senior IT and business buyers. You’ll position eGain as the backbone for enterprise AI initiatives and shorten sales cycles by leveraging a strong Global 2000 footprint and Gartner leadership. This is a mission-driven opportunity to shape market dominance in AI-powered knowledge management across large organizations.

Responsibilities

• Own new logo acquisition strategy across enterprise accounts
• Recruit and lead a world-class sales organization that operates like consultants and closes deals
• Position eGain as the infrastructure behind enterprise AI initiatives
• Leverage Global 2000 clients and Gartner leadership to shorten cycles and grow deal size
• Partner with product and marketing to stay ahead in a fast-moving category

Key requirements

• Proven track record building and scaling enterprise sales teams
• Deep understanding of AI, automation, and the enterprise technology landscape
• Ability to sell complex SaaS solutions to senior business and IT buyers
• Experience turning product excellence into market share
• A nose for talent and a track record of developing A-players
• 10 years of B2B Enterprise SaaS experience

• leadership
• strategic thinking
• consultative selling
• cross-functional collaboration
• AI and automation in the enterprise
• enterprise SaaS sales

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