Account Manager – Healthcare Communications

Overview

In this role, you will lead integrated communications programmes for pharmaceutical clients, driving strategic outcomes across Global/EMEA/UK regions. You will manage client relationships, oversee projects, and mentor teams within a collaborative, growth‑minded agency culture. You’ll work on data‑driven campaigns—from disease awareness to patient engagement—shaping narratives and enabling client success. This is a people‑centric, hybrid role that offers development, mentorship, and opportunities to lead high‑impact campaigns for leading brands.

Pay / Benefits

• robust benefits
• professional development opportunities
• mentorship programs with industry leaders
• vibrant and inclusive culture
• hybrid working arrangement
• location at London office within WPP Campus Rose Court

Responsibilities

• Lead and manage client relationships and integrated communications programmes
• Direct project delivery and ensure strategic, well‑crafted outputs
• Guide and develop project teams and junior staff to success
• Contribute to new business pitching and client growth efforts
• Work across Global/EMEA/UK pharma programmes and disease awareness initiatives
• Oversee digital and social media campaigns and data‑driven communications
• Engage in patient engagement, policy communications, and partnerships
• Monitor account financials, forecasting and reporting

Key requirements

• Experience in pharmaceutical communications across Global/EMEA/UK
• Proven track record of leading projects and teams
• Strong client relationship and account management skills
• Experience with data/brand communications and digital/social campaigns
• Knowledge of disease awareness campaigns and patient engagement
• Exposure to budgeting, forecasting and reporting for accounts
• Experience with new business pitching
• People management in client teams and line management

• Collaborative mindset
• Strategic thinking
• Strong communication and presentation skills
• Data and brand communications
• Digital and social media campaigns
• Disease awareness and patient engagement campaigns

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