Business Manager

Overview

In this role you will drive Finance and Insurance opportunities and lead a sales team to deliver outstanding customer relationships and a 5-star CSI. You will align the team with the brand and business goals, coaching and coaching to hit and exceed monthly targets. You will manage enquiry handling and performance against budget, providing regular feedback and development. This position offers a pathway to influence customer experience and sales outcomes within a leading automotive retailer.

Pay / Benefits

• Competitive salary with bonus
• company car
• 33 days holiday including bank holidays
• family leave policies
• salary sacrifice car scheme
• volunteer day

Responsibilities

• Drive Finance and Insurance opportunities through the sales team
• Establish customer wants and needs and build rapport to retain them
• Manage enquiry handling and motivate the team to convert prospects
• Work under pressure to set targets and monitor performance against budget
• Identify shortfalls and address them with the team and Sales Manager
• Provide regular feedback on performance, targets, and coaching for development
• Collaborate with cross-functional teams to deliver exceptional customer experiences

Key requirements

• High level of professional acumen and outstanding work ethic
• Excellent communication skills
• Ability to lead and motivate a team to achieve results
• Proven track record of meeting and exceeding sales targets
• Influence and negotiation skills
• Excellent relationship-building with team and customers

• Strong communication
• Leadership and coaching
• Relationship-building
• Resilience under pressure
• Finance and Insurance sales knowledge
• Enquiry management and CRM awareness

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