Product Manager (UK Cards)

Overview

As Product Manager for the UK Cards product, you own key growth and product initiatives in a fast-paced fintech environment. You’ll work with engineering, operations, data, finance and commercial teams to identify problems, validate opportunities and drive execution. Your focus is to improve the customer experience, engagement, and performance, while building scalable AI-enabled workflows. This role offers ownership from day one and the chance to shape a leading consumer lending product in a high-growth company.

Pay / Benefits

• flexible working
• health coverage
• retirement savings
• employee referral programme
• fully stocked office meals and snacks
• in-office chef lunches (select locations)

Responsibilities

• Drive product and growth initiatives across the UK Cards product
• Design and run experiments to optimize acquisition, onboarding, engagement and retention
• Improve customer journeys, features and servicing experiences
• Prioritize opportunities using data and customer insights
• Define MVPs and validate ideas before engineering resources are committed
• Collaborate with engineering to deliver high-impact improvements
• Build operational leverage and AI-enabled workflows
• Improve internal tooling and operational workflows
• Adopt AI tools across the team and support AI-powered customer servicing
• Automate manual processes where possible
• Lead cross-functional problem solving across product, operations, finance, capital markets and customer servicing
• Challenge current processes to enable faster, simpler operations

Key requirements

• 4+ years in product, strategy, consulting, analytics or startup environments
• Experience owning products or growth initiatives
• Strong interest in fintech, lending and technology
• Comfort with strategy and execution
• Curiosity about AI and new tools for product development
• Desire to build and scale products with real business impact
• Ability to think from first principles and ask high-quality questions
• Strong data-driven decision making and fast-paced execution
• Excellent communication across technical and non-technical teams

• ownership and execution focus
• strong communication
• curiosity about AI
• AI tooling (e.g., Claude, Cursor)
• data-driven decision making
• experimentation design and analysis

…