Treasury & Liquidity Operations Group Manager

Overview

In this role you will lead Citi’s Treasury & Liquidity Operations, unifying Cash Management and Bank Network Management under a single TOM. You’ll drive strategic vision, lead a global function, and embed AI-driven improvements to enhance efficiency, risk management, and client experience. You will partner with technology and business partners to deploy next-generation tools, shaping world-class cash operations at scale.

Responsibilities

• Define and execute a forward-looking strategy for the integrated Treasury and Liquidity Operations function aligned with Citi’s objectives
• Lead a global organization comprising Cash Management Operations and Bank Network Management, fostering excellence and continuous improvement
• Provide senior leadership, mentorship, and career development to organizational leaders and teams
• Design, socialize, and execute a cohesive Target Operating Model (TOM) unifying processes, platforms, and people
• Drive large-scale operational and process changes to improve capital efficiency, client experience, and scalability
• Champion data-driven insights to identify re-engineering opportunities and measure impact of initiatives
• Act as senior champion for leveraging AI to transform cash operations
• Automate manual processes, enhance cash forecasting analytics, optimize payment routing, and strengthen anomaly detection
• Ensure a proactive risk and control framework across the end-to-end cash lifecycle, interfacing with Internal Audit and regulators
• Oversee Bank Network Management to optimize the network of correspondent banks and reduce cost
• Build and maintain relationships with Treasury/Finance, Services, Markets, Technology, and other partners to ensure alignment
• Represent Citi in industry forums as a thought leader and provide updates on performance and controls
• Assess risk in business decisions to safeguard Citi and its clients
• Provide governance and oversight for risk matters and the control environment
• Maintain strong governance through senior stakeholder engagement and clear communication

Key requirements

• 15+ years in Transaction Banking, Cash Management, or large-scale Financial Services Operations
• Proven track record leading and transforming global, matrixed teams
• Hands-on experience designing and implementing enterprise TOMs
• Strong knowledge of AI, ML, and emerging technologies applied to operations
• Deep understanding of global cash management landscape (payments, liquidity, correspondent banking)
• Exceptional leadership with talent development history
• Ability to influence and drive change at senior levels
• Strategic, forward-thinking mindset with ability to translate vision into action
• Commitment to a best-in-class risk and control environment
• Bachelor’s degree; MBA or master’s preferred

• leadership
• stakeholder management
• change management
• AI and machine learning applications in operations
• Target Operating Model design and execution
• data-driven decision making

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