Overview
As a Product Specialist, you will support the Grass Care, Forest & Landscape category by applying technical knowledge to guide customers and optimize product offerings. You’ll work with cross-functional teams to inform category decisions, respond to enquiries with tailored solutions, and analyse market trends to drive growth. The role blends hands-on product knowledge with commercial acumen in a fast-growing, customer-centric environment. This is a chance to shape our outdoor power equipment range and help customers run their businesses more efficiently.
Pay / Benefits
- Competitive salary
- Flexible working
- 25 days annual leave + 8 bank holidays
- Company pension
- Private medical insurance
- Profit sharing bonus
Responsibilities
- Provide expert technical support and guidance on Grass Care, Forest & Landscape products to customers
- Respond to incoming enquiries with tailored recommendations
- Prepare quotations and assist customers in product selection
- Assist customers with navigating and optimizing use of the webshop
- Monitor market trends, product developments, and pricing in the sector
- Produce and interpret sales analyses to support category growth and performance
- Maintain and expand product knowledge across equipment and brands
- Collaborate with internal teams to align product offerings with customer needs
Key requirements
- Background in a technical, commercial, or agricultural engineering discipline
- Strong advisory and problem-solving skills with a solution-oriented mindset
- Commercial awareness and interest in Grass Care / Forestry / Landscaping sectors
- Comfortable working with data, systems, and digital tools
- Excellent written and verbal communication skills in English
- Proactive, self-motivated, adaptable in a dynamic environment
- problem-solving
- communication
- proactivity
- deep understanding of parts and components for outdoor power equipment
- cross-brand knowledge (e.g. Stihl, Husqvarna, Honda)
- awareness of consumables and accessory markets (e.g. trimmer line, chains)
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