Solutions Engineering Manager

Overview

In this role you will lead the presales function in London, shaping the playbook and growing a Solutions Engineering team from 5 to 10 engineers. You’ll own the team’s performance, coaching, and deal execution on high-impact opportunities, collaborating with Sales, Product, and Customer Success to connect technical work to revenue. You will set the standard for discovery, demos, and PoCs, and drive strategic alignment across cross-functional partners. This is a founding leadership position with a clear mission to scale presales excellence and impact.

Pay / Benefits

• hybrid work arrangement
• 60 days work from anywhere annually
• collaborative leadership culture
• exposure to cross-functional leadership
• founding leadership role
• growth opportunities in a high-growth AI company

Responsibilities

• Hire, ramp, and develop 5–10 Solutions Engineers across experience levels
• Run regular 1:1s, deal reviews, and career development conversations
• Foster an inclusive, collaborative team culture across deals
• Execute core presales motions (research, discovery, demos, workshops, PoCs, handover) consistently
• Design and evolve demo methodology across Studio, Roleplay Sessions, Interactive Avatars
• Maintain presales toolkit with assets, evaluation guides, and environments; iterate gaps
• Promote use of AI tools to improve prep, demos, and post-deal follow-up documentation
• Share learnings with Enablement and other markets to avoid duplication
• Own forecasting, pipeline hygiene, and reporting on team performance and win rates
• Collaborate with Sales leadership on territory strategy and resource allocation
• Highlight deal risks, timelines, and technical dependencies; unblock where needed
• Route field feedback and competitive intel to Product, Product Marketing, and SE leadership
• Coach SEs on MEDDPICC and Command of the Message; deliver PoCs and executive readouts to C-level audiences
• Communicate effectively with cross-functional leaders, aligning presales with revenue outcomes
• Hybrid work arrangement in London; travel as needed

Key requirements

• Experience recruiting, managing, and developing presales teams
• End-to-end ownership of hiring, onboarding, and promotions across multiple tenures
• IC-to-leadership career path and experience building teams from scratch or inherited
• Proven track record improving team performance via coaching and structured presales processes
• Strong forecasting, pipeline hygiene, and performance reporting from a presales lens
• Fluency in MEDDPICC and the Command of the Message; ability to coach others
• Clear, inclusive communication from technical detail to executive narratives
• Collaborative leadership with Sales, Product, Customer Success, and Product Marketing

• collaborative leadership
• coaching and mentoring
• executive communication
• MEDDPICC
• Command of the Message
• expert-level discovery, demos, and PoC scoping

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