Groups and Events Sales Executive

Overview

As Groups and Events Sales Executive, you drive business performance by managing group and event inquiries, maximizing conversion, and delivering exceptional client experiences. You’ll support revenue targets and ensure seamless coordination between clients and operations. You work closely with leadership to plan and promote the Groups and Events function, shaping memorable events. This role offers growth within a global hospitality family and a chance to influence outcomes across multiple properties.

Responsibilities

• Handle group enquiries from initial contact to confirmation with profitable outcomes
• Assist in planning and organizing the Groups and Events function with senior leadership
• Conduct hotel show rounds and promote the property to prospective clients
• Coordinate with internal departments for smooth handover and flawless event execution
• Maintain booking systems, contracts, and client records accurately
• Monitor the groups and events diary to optimize occupancy and revenue
• Build strong client relationships to ensure satisfaction and repeat business
• Identify sales opportunities and support achievement of departmental targets
• Provide exceptional customer service and address enquiries professionally

Key requirements

• Previous experience in a similar sales or hospitality role (preferred)
• Knowledge of Opera or similar systems (desirable)
• Sales-driven mindset with strong commercial awareness
• Excellent communication and interpersonal skills
• Strong organisational and administrative abilities
• Positive attitude with a proactive and team-oriented approach

• excellent communication
• interpersonal skills
• team-oriented
• proactive
• positive attitude
• Opera

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