Manager, Communications

Overview

In this role you will lead Communications for Checkout.com’s high-growth environment, shaping both owned and earned channels to advance business goals. You will manage media relations, press office activities, and analyst/influencer engagement, while guiding multi-channel campaigns and AI-assisted productivity. You’ll collaborate with senior stakeholders to craft pivotal messaging and ensure timely, high-quality outputs. The role offers impact across global fintech narratives and awards opportunities in a fast-paced, collaborative setting.

Pay / Benefits

• hybrid working model with three days per week in the office
• focus on real ownership and meaningful challenges
• opportunity for growth and impact
• collaborative team environment
• flexible and supportive culture

Responsibilities

• Shape and write content for owned channels aligned to specific audiences and business goals
• Identify compelling stories, cultivate media relationships, and secure coverage across trophy, business, and tech press
• Run press office operations: inbound management, interview coordination, SLA adherence, media relationships
• Support analyst and influencer relations to elevate fintech and payments narratives
• Manage multi-channel projects with deadlines, from press moments to campaigns and reactive briefs
• Utilize AI tools to accelerate output while ensuring quality through human review
• Identify opportunities for awards, craft submissions, and manage the awards calendar
• Track performance and insights to refine future communications strategy

Key requirements

• 8-10 years in communications, preferably in high-growth tech/fintech/startup environments
• In-house experience strongly preferred
• Proven track record of placing stories in media
• Strong writing across formats: press releases, pitches, briefing docs, social copy
• Comfortable engaging with journalists, analysts, and influencers and building lasting relationships
• Operationally sharp: tight press office, multiple workstreams, strict deadlines
• Self-starting and resilient; able to navigate ambiguity
• Data-aware: uses analytics to inform strategy and optimize results

• relationship building
• deadline-driven
• ambition with humility
• navigating ambiguity
• AI tools for productivity
• analytics to understand performance and iterate

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