Senior Manager – Technology and Operational Risk Reporting

Overview

As Senior Manager, you drive technology and operational risk reporting for Swift, delivering timely, accurate insights to executives and governance bodies. You collaborate across Technology, Risk Management, Cyber Security, and Business units to reflect the current risk landscape and enable informed decisions. You enhance reporting with metrics, dashboards, and automation, supporting regulatory compliance and enterprise risk management. This role shapes risk visibility at scale within a global financial services leader.

Responsibilities

• Lead monthly Operational and ICT Risk reporting to Executive Management and governance forums
• Provide a comprehensive ICT risk view highlighting key risks, themes, and material issues
• Produce executive-focused, concise reporting to support strategic decisions
• Analyze risk trends and drivers to inform management actions
• Align reporting with the enterprise risk management framework
• Analyze Operational and Technology risk information to identify emerging risks and trends
• Challenge data inputs to ensure accuracy and relevance for decision-making
• Recommend improvements to risk metrics and reporting for better oversight
• Coordinate reporting across Operational Risk, ICT Risk, Technology Resilience, Third-Party ICT Risk, ICT Incident Management, Operational Resilience, KRIs, Risk Appetite Metrics, Internal Audit and Regulatory Findings
• Develop reporting for Senior Management, Executives, and Board Committees; prepare briefing papers and management summaries
• Present risk reporting to senior leadership and governance forums as required
• Establish reporting standards, governance and QA processes; drive automation and analytics
• Oversee data governance for Operational and Technology Risk data; ensure completeness and timeliness
• Build strong relationships across Technology, Risk, Cyber Security, and business functions; serve as primary coordinator for reporting
• Support regulatory reviews, internal audits, and assurance activities relating to risk reporting

Key requirements

• Extensive experience in Technology Risk, Operational Risk, Enterprise Risk or Risk Reporting within banking or financial services
• Knowledge of DORA, NIS-2 and ICT risk regulatory expectations
• Experience preparing executive and Board-level reporting
• Strong understanding of operational risk, ICT risk and technology governance
• Ability to interpret complex risk information into clear executive insights
• Strong analytical, communication and stakeholder management skills
• Experience developing management information and dashboards using reporting and visualization tools
• Proven ability to influence senior stakeholders and drive reporting improvements

• Executive communication
• stakeholder management
• leadership and coaching
• Data analysis and interpretation
• Dashboard development
• Reporting and visualization tools (e.g., Power BI)

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