Company: Gartner
Location: London
Job Description:
Overview
In this Client Success role, you help Gartner clients realize measurable value from their subscription by aligning resources to their priorities. You work with a range of stakeholders, from C-level to IT, HR, and other functions, to onboard, demonstrate value, and drive ongoing engagement. You will collaborate across Gartner teams to deliver tailored solutions and monitor metrics that boost satisfaction and retention. This role offers a meaningful opportunity to influence client outcomes in a fast-paced, AI-enabled advisory environment.
Pay / Benefits
- collaborative, team-oriented culture
- professional development
- unlimited growth opportunities
- hybrid work environment
- competitive compensation
- inspiring and purposeful community
Responsibilities
- Partner with clients across roles to ensure successful use of Gartner subscription
- Introduce Gartner services to new/prospective clients and facilitate access to Gartner experts
- Identify client priorities and map Gartner resources to maximize ROI
- Collaborate with internal stakeholders to deliver services and design innovative client solutions
- Leverage insights and metrics to drive ongoing engagement, satisfaction, and growth
Key requirements
- english fluency and one additional language (Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish)
- Bachelor preferred with 6+ months of relevant experience
- proven track record of delighting clients
- strong communication, collaboration, prioritization, critical thinking, and influencing skills
- communication
- collaboration
- prioritization
- critical thinking
- influencing
…
Posted: October 1st, 2026