Overview
In this role you drive large, complex implementations of the Charles River IMS for institutional clients, balancing client needs with delivery. You act as a product expert, coordinating cross-functional teams and communicating project status, upgrades, and milestones. You work closely with clients and internal experts to ensure best-practice configuration and successful adoption of CRD software. This position offers frontline exposure to cutting-edge infrastructure and financial tech within a global services team.
Pay / Benefits
- generous medical care
- insurance and savings plans
- flexible Work Program
- development programs and educational support
- paid volunteer days
- employee networks
Responsibilities
- Lead day-to-day management of CRD implementation projects
- Translate workflow analyses into CR IMS configuration specifications
- Maintain ongoing client communication and project status updates
- Serve as single point of contact for the client during implementation
- Execute project plan steps and ensure client needs are documented
- Provide leadership in client utilization of CRD products and services
- Facilitate calls/meetings with consultants and product experts
- Inform clients about upgrades and major releases
- Manage training and consulting resource requests
- Monitor issue escalation and respond to product requests
- Coordinate CRD representatives across locations for implementation
- Maintain awareness of industry changes/trends
- Travel up to 5 days per week within EMEA
Key requirements
- Extensive experience in a similar role implementing financial systems
- Strong Front Office experience (order management, Fund Managers/Traders)
- Experience with Charles River IMS or similar systems
- Solid knowledge of Investment Management workflows and instruments (FI/derivatives/equities, compliance, risk, scenario analysis)
- Desirable focus in risk systems, IBOR, or scenario analysis
- Fluency in a second European language is highly desirable
- University degree in Finance or Technology (or equivalent)
- Superior client-facing skills
- Some technical knowledge, ideally SQL
- Experience presenting to both business and technical audiences
- Experience managing projects and understanding the project life-cycle
- client-facing excellence
- relationship management
- presentation and communication
- SQL
- CRD/Charles River Investment Management System or equivalent
- front-office workflows knowledge
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